CM.com
All Systems Operational
TEXT Gateways Operational
SMS Gateway 1 (sgw01.cm.nl) Operational
SMS Gateway 2 (sgw02.cm.nl) Operational
SMS Gateway (gw.cmtelecom.com) ? Operational
TEXT Apps Operational
SMS Campaigns Operational
Send Messages Operational
Mail SMS Operational
Email Campaigns Operational
Messaging Analytics Operational
Messaging Log Operational
Customer Contact Operational
Texter Operational
Voice Operational
Inbound Gateway Breda (NL) Operational
Outbound Gateway Breda 1 (NL) Operational
Outbound Gateway Breda 2 (NL) Operational
Outbound Gateway Rijen (NL) Operational
Outbound Gateway Johannesburg (ZA) Operational
Outbound Gateway Hong Kong (HK) Operational
Voice API Breda (NL) Operational
Voice API Johannesburg (ZA) Operational
CDR API Operational
Voice Campaigns app Operational
Voice Analytics app Operational
Audio Manager app Operational
Voice Management app Operational
Pay Operational
AutoCollect Operational
GeefMobiel Operational
MicroIncasso Operational
Payment Service Provider API Operational
Carrier Billing Operational
iDEAL QR Operational
Access Operational
CM Authenticator Operational
One Time Passwords Operational
Ticketing Operational
iDIN Operational
IBAN Verification Operational
itsme Operational
Mobile Connect Operational
Platform Operational
Address Book Operational
Wallet ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kindly be informed that on Wednesday June 19th, 2019, we will be performing maintenance on our Voice API Platform between 06:00 and 08:00 CEST (05:00 - 07:00 UTC). By continuously improving our products, we are able to offer you more robust and feature-rich services.

During the maintenance window a maximum downtime of 10 minutes is expected for the related services.
Posted on Jun 11, 14:36 UTC
cm.com Uptime
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sgw01.cm.nl Uptime
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sgw02.cm.nl Uptime
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gw.cmtelecom.com Uptime
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secure.docdatapayments.com Uptime
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api.cmpayments.com Uptime
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Past Incidents
Jun 16, 2019

No incidents reported today.

Jun 15, 2019
Completed - The scheduled maintenance has been completed.
Jun 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 UTC
Scheduled - Please be advised that our primary downstream carrier in South Africa is performing maintenance on their backbone network. Inbound and outbound traffic is expected to be unavailable during the first hour of the maintenance window.
Jun 11, 14:41 UTC
Jun 14, 2019
Resolved - This incident has been resolved.Traffic is is resuming as normal.
Jun 14, 13:23 UTC
Investigating - We are currently investigating an issue regarding longcodes hosted by Dutch operator T-Mobile. This is impacting part of MO traffic towards these T-Mobile longcodes.
Jun 13, 13:28 UTC
Jun 13, 2019
Resolved - This incident has been resolved.
Jun 13, 04:20 UTC
Identified - French operator SFR is experiencing an issue on their platform which affects MT/MO SMS traffic. The operator is investigating the issue. Messages will be queued on our side until the situation is resolved.
Jun 13, 01:10 UTC
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019
Resolved - The degraded performance has been resolved.
Jun 7, 18:37 UTC
Monitoring - The CM platform is functioning normally again. We will monitor this for the next few hours. We will update you when the monitoring is finished.
Jun 7, 15:33 UTC
Investigating - Impact
CM Platform is experiencing degraded performance. This may result in apps loading slow or redirecting to dashboard or login.

Cause
Is in investigation.

Time of the next update.
We will give an update as soon as we found the cause.
Jun 7, 15:01 UTC
Jun 6, 2019
Resolved - The service interruption has been resolved. All traffic is resuming as normal.
Jun 6, 10:12 UTC
Identified - Dutch operators KPN and Telfort are currently experiencing an issue on their platform which affects MT SMS traffic. The operators are investigating the issue. Traffic is being queued on our side until the issue is resolved.
Jun 6, 10:06 UTC
Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.