CM.com
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 06:00 CET
Scheduled - Dear customer,

We are continuously improving the services and performance of our voice platform, to make sure your calls are processed perfectly. Hereby, we would like to announce an upcoming maintenance window in which we will deploy various improvements.

New features & improvements:
- The ability to block or allow calls to Premium numbers, globally
- Improved routing logic, guaranteeing optimal routing choices and better scalability

Date: Wednesday November 13
Time: 06:00 - 08:00 CET
Impact: There is no expected downtime. Occasional drops for outbound calls might occur.

If you have any additional questions, please contact us via support@cm.com.

With kind regards,

CM Support
TEXT Gateways Operational
SMS Gateway 1 (sgw01.cm.nl) Operational
SMS Gateway 2 (sgw02.cm.nl) Operational
SMS Gateway (gw.cmtelecom.com) ? Operational
Paratel XML Gateway Operational
Paratel FTP Gateway Operational
MobileWeb gateway Operational
TEXT Apps Operational
Campaigns Operational
Mail SMS Operational
Email Campaigns Operational
Messaging Analytics Operational
Messaging Log Operational
Customer Contact Operational
Texter Operational
Voice Under Maintenance
Inbound Gateway Breda (NL) Operational
Outbound Gateway Breda 1 (NL) Under Maintenance
Outbound Gateway Breda 2 (NL) Under Maintenance
Outbound Gateway Rijen (NL) Under Maintenance
Outbound Gateway Johannesburg (ZA) Operational
Outbound Gateway Hong Kong (HK) Operational
Voice API Breda (NL) Operational
Voice API Johannesburg (ZA) Operational
CDR API Operational
Voice Campaigns app Operational
Voice Analytics app Operational
Audio Manager app Operational
Voice Management app Operational
Inbound Gateway Eindhoven (NL) ? Operational
Pay Operational
AutoCollect Operational
GeefMobiel Operational
MicroIncasso Operational
Payment Service Provider API Operational
Carrier Billing Operational
iDEAL QR Operational
Access Operational
CM Authenticator Operational
One Time Passwords Operational
Ticketing Operational
iDIN Operational
IBAN Verification Operational
itsme Operational
Mobile Connect Operational
Platform Operational
Address Book Operational
Wallet ? Operational
Customer Data Platform / CDP ? Operational
Paratel SMS kit Operational
Operational
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Major Outage
Maintenance
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Past Incidents
Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019
Resolved - This incident has been resolved.
Oct 31, 18:33 CET
Investigating - We are currently experiencing delays in the return of Delivery Receipts (DLR) to our customers.

Only Delivery Receipts are affected. MT and MO traffic delivery itself is NOT affected.
Oct 31, 17:21 CET
Oct 30, 2019
Resolved - This incident has been resolved.
Oct 30, 18:57 CET
Identified - Dutch operator Lycamobile is experiencing an issue on their platform which affects MT SMS traffic and Status Reports. The operator is investigating the issue.
Oct 30, 06:40 CET