CM.com
All Systems Operational
TEXT Gateways Operational
SMS Gateway 1 (sgw01.cm.nl) Operational
SMS Gateway 2 (sgw02.cm.nl) Operational
SMS Gateway (gw.cmtelecom.com) ? Operational
TEXT Apps Operational
SMS Campaigns Operational
Send Messages Operational
Mail SMS Operational
Email Campaigns Operational
Messaging Analytics Operational
Messaging Log Operational
Customer Contact Operational
Texter Operational
Voice Operational
Inbound Gateway Breda (NL) Operational
Outbound Gateway Breda 1 (NL) Operational
Outbound Gateway Breda 2 (NL) Operational
Outbound Gateway Rijen (NL) Operational
Outbound Gateway Johannesburg (ZA) Operational
Outbound Gateway Hong Kong (HK) Operational
Voice API Breda (NL) Operational
Voice API Johannesburg (ZA) Operational
CDR API Operational
Voice Campaigns app Operational
Voice Analytics app Operational
Audio Manager app Operational
Voice Management app Operational
Pay Operational
AutoCollect Operational
GeefMobiel Operational
MicroIncasso Operational
Payment Service Provider API Operational
Carrier Billing Operational
iDEAL QR Operational
Access Operational
CM Authenticator Operational
One Time Passwords Operational
Ticketing Operational
iDIN Operational
IBAN Verification Operational
itsme Operational
Mobile Connect Operational
Platform Operational
Address Book Operational
Wallet ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
cm.com Uptime
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sgw01.cm.nl Uptime
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sgw02.cm.nl Uptime
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gw.cmtelecom.com Uptime
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secure.docdatapayments.com Uptime
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api.cmpayments.com Uptime
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Past Incidents
May 22, 2019
Resolved - This incident has been resolved.
May 22, 10:36 UTC
Investigating - Belgium operator Proximus is experiencing an issue on their platform which affects MT and MO SMS traffic. We are working with the operator to investigate the issue.
May 22, 07:11 UTC
May 21, 2019
Resolved - This incident has been resolved.
May 21, 19:20 UTC
Identified - French operator FR - NRJ 20826 is experiencing an issue on their platform which affects MT SMS traffic. The operator is investigating the issue.
May 21, 15:30 UTC
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - This incident has been resolved.
May 16, 18:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 17:48 UTC
Investigating - We are currently investigating an issue with our Addresbook and Campaigns platform applications. These applications are currently experiencing a service interruption.
May 16, 17:07 UTC
Resolved - Emergency maintenance has been completed.
May 16, 10:19 UTC
Update - We are continuing to investigate this issue.
May 16, 08:01 UTC
Investigating - Due to a required emergency maintenance on our platform, you may experience some irregularities. Once the maintenance is done we will place a notification on the status page.
May 16, 07:46 UTC
May 15, 2019
Resolved - The service interruption has been resolved. All traffic is resuming as normal.
May 15, 18:13 UTC
Investigating - Unfortunately connectivity towards BE - Telenet - 20605 remains unstable. We are investigating this issue with the operator closely and continue to push to restore the services as soon as possible.
May 15, 15:40 UTC
Monitoring - Connectivity has been restored. All queued messages are currently being processed. We will monitor this situation closely.
May 15, 13:57 UTC
Investigating - Belgium operator Telenet has confirmed that they are experiencing an issue on their platform which affects MT SMS traffic. All MT messages are being queued on our side
May 15, 13:02 UTC
Identified - The issue has been identified.
May 15, 13:01 UTC
Investigating - Belgium operator Telenet is experiencing an issue on their platform which affects MT SMS traffic. The operator is investigating the issue.
May 15, 08:56 UTC
Resolved - This incident has been resolved.
May 15, 11:24 UTC
Investigating - French operator FR - NRJ 20826 is experiencing an issue on their platform which affects MT SMS traffic. The operator is investigating the issue.
May 15, 10:06 UTC
May 14, 2019
Resolved - This incident has been resolved. The issue was caused by a misconfiguration at one of our suppliers.
May 14, 13:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results. iDIN services are operational again.
May 14, 12:35 UTC
Investigating - We are currently experiencing a service interruption on iDIN. We are investigating the cause.
May 14, 12:04 UTC
Resolved - The service interruption has been resolved. All traffic is resuming as normal.
May 14, 11:18 UTC
Identified - French operator Bouygues is experiencing an issue on their platform which affects MT SMS traffic. The operator is investigating the issue.
May 14, 06:55 UTC
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019
Resolved - Issue has been resolved MO SMS traffic is resuming as normal.
May 8, 13:19 UTC
Investigating - We are experiencing an issue which affects MO SMS traffic. We are investigating the issue.
May 8, 13:05 UTC