CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 2026 - 09:30 CEST
Jul 23, 2026 - 09:30 CEST
Scheduled - Due to an unannounced change to Meta's platform interface, CM.com has been required to re-engineer parts of our Meta integration. As a result, creating, adding, or reconfiguring Instagram pages is temporarily unavailable.
Existing Instagram channels are not affected and continue to operate normally.
New customer onboarding is currently on hold. Please contact your Account Manager or our support team for assistance in the meantime.
We are actively working to resolve this and will update this page once functionality has been restored
Jul 23, 2026 09:30 - Oct 5, 2026 09:30 CEST
Existing Instagram channels are not affected and continue to operate normally.
New customer onboarding is currently on hold. Please contact your Account Manager or our support team for assistance in the meantime.
We are actively working to resolve this and will update this page once functionality has been restored
Jul 23, 2026 09:30 - Oct 5, 2026 09:30 CEST
About This Site
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Messaging
Under Maintenance
Business Messaging API
Operational
Smpp
Operational
SMS - High Priority
Operational
SMS - Regular
Operational
WhatsApp Business
Operational
Apple Messages for Business
Operational
RCS Business Messaging
Operational
Facebook Messenger
Operational
Viber
Operational
MMS
Operational
Messaging Apps
Operational
Texter
Operational
LINE Notifications
Operational
Mobile Push
Operational
Instagram Messenger
Under Maintenance
Mail SMS
Operational
Voice
Operational
Voice Platform - The Netherlands
Operational
Voice API's
Operational
Voice Apps
Operational
Ticketing
Operational
Seated Ticketing
Operational
Ticketing NXTGN
Operational
Your Ticket Provider
Operational
Global Ticket / Ticketing Museum & Parks
Operational
Scan app
Operational
Conversational AI Cloud
Operational
Production Gateway
Operational
Admin Portal
Operational
CMS
Operational
Staging Gateway
Operational
Reporting API
Operational
Web Conversations
Operational
Mobile Marketing Cloud
Operational
Customer Data Platform
Operational
Campaigns
Operational
Pages
Operational
Email Campaigns
Operational
Voice Campaigns
Operational
Address Book
Operational
Tracedock
Operational
Inspire
Operational
Web Personalization
Operational
Mobile Service Cloud
Operational
Agent Inbox
Operational
E-Mail
Operational
Webchat
Operational
Scripted Chatbot
Operational
Customer Data Platform / CDP
Operational
Native Voice
Operational
Reporting
Operational
Central Services
Operational
Analytics Portal
Operational
Conversational Router
Operational
Online Payments
Operational
Checkout
Operational
CM Payments API
Operational
iDEAL QR
Operational
DocData PSP
Operational
AutoCollect
Operational
High Speed iDeal Gateway
Operational
Payments Portal
Operational
HALO
Operational
Studio
Operational
HALO Voice
Operational
Inference
Operational
Analytics API
Operational
Electronic Cash Register
Operational
Management Portal
Operational
Electronic Cash Register
Operational
In Person Payments
Operational
Gateway
Operational
Merchant Portal
Operational
Processor Connections
Operational
Verification & Sign
Operational
Sign
Operational
Seal
Operational
iDIN
Operational
IBAN Verification
Operational
ID Scan
Operational
OTP as a Service
Operational
Mobile Identity
Operational
Email Gateway
Operational
Email Gateway API's
Operational
Email Gateway App
Operational
Platform
Operational
Platform Apps
Operational
Website
Operational
Appmiral
Operational
API
Operational
Platform CMS
Operational
External Services
Operational
Mobile network operators: Netherlands
Operational
Mobile network operators: Belgium
Operational
Mobile network operators: France
Operational
Mobile network operators: Spain
Operational
Mobile network operators: Germany
Operational
Mobile network operators: Sweden
Operational
Mobile network operators: Norway
Operational
Mobile network operators: Denmark
Operational
Mobile network operators: Finland
Operational
Mobile network operators: United States of America
Operational
Mobile network operators: Japan
Operational
Mobile network operators: Singapore
Operational
Mobile network operators: United Arab Emirates
Operational
Mobile network operators: United Kingdom
Operational
Mobile network operators: South Africa
Operational
Payment method: iDEAL
Operational
Payment method: PayPal
Operational
Payment method: Mastercard
Operational
Payment method: Visa
Operational
Payment method: Sofort banking
Operational
Payment method: Bancontact
Operational
Payments Processor connections: CCV
Operational
Payments Processor connections: Omnipay
Operational
Payments Processor connections: Six
Operational
Payments Processor connections: Equens
Operational
Payments Processor connections: Amex
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Online Payments Aug 24, 2026 05:00-06:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 21, 2026 - 14:08 CEST
Aug 21, 2026 - 14:08 CEST
Scheduled -
Our engineers will conduct planned maintenance on the Online Payments platform that can affect payment methods. Disruption of traffic processing can be expected during the maintenance window for a few minutes.
Aug 05, 2026 - 12:43 CEST
Aug 05, 2026 - 12:43 CEST
Payments Gateway Migration Aug 24, 2026 07:00-08:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 21, 2026 - 14:13 CEST
Aug 21, 2026 - 14:13 CEST
Scheduled -
Due to scheduled maintenance on the 24th of August, online payment methods will have limited availability between 7:00 and 8:00.
Aug 21, 2026 - 13:56 CEST
Aug 21, 2026 - 13:56 CEST