All Systems Operational

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Messaging Operational
Business Messaging API ? Operational
Smpp ? Operational
SMS - High Priority Operational
SMS - Regular Operational
WhatsApp Business ? Operational
Apple Messages for Business ? Operational
RCS Business Messaging ? Operational
Facebook Messenger ? Operational
Twitter ? Operational
Viber ? Operational
Telegram Messenger ? Operational
MMS ? Operational
Messaging Apps ? Operational
Texter Operational
Voice Operational
Voice Platform - The Netherlands ? Operational
Voice Platform - South Africa ? Operational
Voice Platform - Hong Kong ? Operational
Voice API's ? Operational
Voice Apps ? Operational
Ticketing Operational
Seated Ticketing Operational
General Admission ? Operational
Your Ticket Provider Operational
Global Ticket Operational
Get a Ticket Operational
Conversational AI Cloud Operational
Production Gateway Operational
Admin Portal Operational
CMS Operational
Staging Gateway Operational
Reporting API Operational
Mobile Marketing Cloud Operational
Customer Data Platform ? Operational
Campaigns Operational
Pages Operational
Email Campaigns Operational
Voice Campaigns Operational
Address Book Operational
Mobile Service Cloud Operational
Mobile Service Cloud Advanced / Pro (Former ROBIN) Operational
Customer Contact ? Operational
E-Mail ? Operational
Webchat Operational
Scripted Chatbot Operational
Customer Data Platform / CDP Operational
Online Payments Operational
Checkout Operational
CM Payments API Operational
iDEAL QR Operational
DocData PSP ? Operational
AutoCollect Operational
High Speed iDeal Gateway Operational
Payments Portal Operational
Electronic Cash Register Operational
Management Portal Operational
Electronic Cash Register Operational
Sign & Identity Operational
Sign Operational
iDIN Operational
IBAN Verification Operational
Appmiral Operational
API Operational
Platform CMS Operational
Platform Operational
Platform Apps ? Operational
Website Operational
External Services Operational
Mobile network operators: Netherlands Operational
Mobile network operators: Belgium Operational
Mobile network operators: France Operational
Mobile network operators: Spain Operational
Mobile network operators: United States of America Operational
Mobile network operators: China Operational
Mobile network operators: Japan Operational
Mobile network operators: Singapore Operational
Mobile network operators: United Arab Emirates Operational
Mobile network operators: Kenya Operational
Mobile network operators: Germany Operational
Mobile network operators: United Kingdom Operational
Mobile network operators: South Africa Operational
Payment method: iDEAL Operational
Payment method: PayPal Operational
Payment method: Mastercard Operational
Payment method: Visa Operational
Payment method: Sofort banking Operational
Payment method: Bancontact Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VPN Migration - SFR France (20810) Aug 28, 23:00 - Aug 29, 02:00 CEST
During this time frame there will be maintenance (VPN migration). Messages can be queued for up to 30 min during this maintenance window.
Posted on Aug 16, 15:08 CEST
On the 12-09-2022 , we are going to update the certificate for gw.cmtelecom.com.
You can already find our new certificate on https://gw.cmtelecom.com/certs/gw.cmtelecom.com.txt

Posted on Aug 17, 09:12 CEST
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sgw01.cm.nl Uptime
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Past Incidents
Aug 18, 2022

No incidents reported today.

Aug 17, 2022

No incidents reported.

Aug 16, 2022
Resolved - This incident has been resolved.
Aug 16, 22:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 18:12 CEST
Investigating - Proximus EnCo is experiencing an issue on their platform which affects part of the MT SMS traffic. The operator is investigating the issue.
Aug 16, 11:53 CEST
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022
Resolved - This incident has been resolved.
Aug 13, 20:53 CEST
Identified - We have identified the cause and are implementing a solution.
Aug 13, 20:49 CEST
Investigating - We are currently investigating this issue.
Aug 13, 19:35 CEST
Aug 12, 2022
Resolved - This incident has been resolved.
Aug 12, 19:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 18:42 CEST
Investigating - We are experiencing a service interruption on SMPP180.messaging.cm.com which is currently being investigated.
Kindly connect to either SMPP178 or SMPP179 for the time-being until the service interruption has been resolved.

Aug 12, 17:32 CEST
Resolved - This incident has been resolved.
Aug 12, 19:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 18:43 CEST
Investigating - We are experiencing a service interruption on SMPP183.messaging.cm.com which is currently being investigated.
Kindly connect to either SMPP181 or SMPP182 for the time-being until the service interruption has been resolved.

Aug 12, 16:33 CEST
Resolved - This incident has been resolved.
Aug 12, 19:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 18:43 CEST
Identified - Due to a database issue the messaging log app is currently unavailable. We are working on a solution.
Aug 12, 16:37 CEST
Resolved - This incident has been resolved.
Aug 12, 14:41 CEST
Investigating - Due to a database issue the messaging log app is currently unavailable.
Aug 12, 10:16 CEST
Aug 11, 2022
Resolved - This incident has been resolved
Aug 11, 21:38 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 20:55 CEST
Identified - We have identified an issue that has lead to a selection of older messages being stuck in queue. New sessions are processed at normal rate and are unaffected. We are working to get this queue resolved.
Aug 11, 19:25 CEST
Resolved - This incident has been resolved.
Aug 11, 14:32 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 13:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 13:50 CEST
Investigating - We are experiencing degraded performance which is currently being investigated.
Aug 11, 13:43 CEST
Aug 10, 2022
Resolved - This incident has been resolved.
Aug 10, 22:46 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 16:14 CEST
Investigating - We are experiencing a service interruption on SMPP183.messaging.cm.com which is currently being investigated.
Kindly connect to either SMPP181 or SMPP182 for the time-being until the service interruption has been resolved.

Aug 9, 22:02 CEST
Aug 9, 2022
Aug 8, 2022
Resolved - This incident has been resolved.
Aug 8, 10:14 CEST
Investigating - KE - Safaricom - 63902 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Aug 8, 09:26 CEST
Aug 7, 2022

No incidents reported.

Aug 6, 2022
Completed - The scheduled maintenance has been completed.
Aug 6, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:01 CEST
Scheduled - We are performing regular maintenance on our databases. No user impact is expected, although you might experience longer loading times than usual. We perform maintenance to keep our platform up to date with the most modern standards in technology and security.
Jul 25, 08:39 CEST
Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.