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The issues have been resolved and our apologies for any inconvenience caused.","impact":"minor","timestamp":"Sep 20, 08:00 - 08:00 CEST"},{"code":"07q03t48r396","name":"Mobile Service Cloud is experiencing issues","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 19, 12:34 - 16:08 CEST"},{"code":"brsws53s59l0","name":"Texter is currently having an outage.","message":"This incident has been resolved.","impact":"major","timestamp":"Sep 17, 11:12 - 12:59 CEST"},{"code":"vztb0yyvn83l","name":"Global Ticket shops are experiencing an outage.","message":"This incident has been resolved.","impact":"major","timestamp":"Sep 17, 08:57 - 09:47 CEST"},{"code":"dvyyhx0lv1gg","name":"Degraded performance CDP","message":"This incident is now resolved.","impact":"minor","timestamp":"Sep 16, 17:52 - 20:32 CEST"},{"code":"2909dgwfmtzw","name":"Slight perfomance degradation Mobile Service Cloud","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 16, 11:43 - 12:04 CEST"},{"code":"yycy046bl609","name":"Bancontact Payments","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 15, 17:50 - 18:25 CEST"},{"code":"54mc0g0pj40d","name":"Performance degradation Customer Contact","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 15, 11:09 - 12:39 CEST"},{"code":"sgr5hpft7csv","name":"Partial service interruption towards FR Operators","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 15, 08:48 - 11:14 CEST"},{"code":"mnhf8lyb1s7t","name":"[Scheduled] Planned maintenance Voice CDR API","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 14, 07:01 - 12:01 CEST"},{"code":"50t6mlts7gg5","name":"[Scheduled] Emergency Maintenance - Bouygyes Telecom (20820)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 13, 07:00 - 10:00 CEST"},{"code":"8lh56sptnkq5","name":"Docdata Payments Service Interruption","message":"This incident has been resolved.","impact":"none","timestamp":"Sep 12, 19:34 - 21:13 CEST"},{"code":"h3l7c4449138","name":"[Scheduled] Business Messaging API certificate update","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 12, 10:00 - 10:30 CEST"},{"code":"5hk9mbt6n61w","name":"Customer Contact Down","message":"This incident has been resolved.","impact":"critical","timestamp":"Sep 11, 23:02 - Sep 12, 00:30 CEST"},{"code":"5mn7r1z4t08f","name":"Operator Service Interruption - NL - T-Mobile - 20416","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 11, 03:17 - 06:45 CEST"},{"code":"jwxp63t9j29z","name":"Operator Service Interruption - FR - Bouygues - 20820","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep 11, 03:52 - 06:28 CEST"},{"code":"mvmq0xc3r54l","name":"Conversational AI Cloud Publishing Issues","message":"we experienced some Publishing issues last night, due to this several projects did not get published as intended. the issue has been fixed, if your project was affected you will see the last automatic publish as failed. Tonight the automatic publish will run as usual, please publish your project manually if processed content has yet to be published","impact":"none","timestamp":"Sep 8, 11:00 - 11:00 CEST"},{"code":"n0kwl539sqxx","name":"[Scheduled] Emergency maintenance - Free Mobile (20815)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 7, 23:00 - Sep 8, 00:56 CEST"},{"code":"7dvmgg5ghktf","name":"Customer Contact App (CuCo) is down.","message":"This incident has been resolved.","impact":"major","timestamp":"Sep 7, 04:55 - 10:51 CEST"},{"code":"qmvc7vjdzrjt","name":"CM Payments/Docdata Payments backoffice and reporting unavailable","message":"This incident has been resolved. The databases are in sync again. And the information in the portal is still catching up to the current situation","impact":"minor","timestamp":"Aug 31, 12:09 - Sep 1, 07:15 CEST"},{"code":"hpspk07kmbz5","name":"[Scheduled] Emergency Maintenance on DocData PSP and Portal","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 1, 06:01 - 07:00 CEST"}]},{"name":"August","year":2022,"starts_on":1,"days":31,"incidents":[{"code":"1v6ztfwt0wlq","name":"Conversational AI Cloud CMS Down","message":"This incident has been resolved.","impact":"critical","timestamp":"Aug 29, 08:37 - 09:28 CEST"},{"code":"hs5z882khlr0","name":"[Scheduled] VPN Migration - SFR France (20810)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 28, 23:01 - Aug 29, 02:00 CEST"},{"code":"nd6kdk7pr723","name":"Email campaigns visual editor not functioning","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 26, 17:14 - 20:34 CEST"},{"code":"1zx8n261r127","name":"RobinHQ is experiencing delays.","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 24, 15:50 - 16:14 CEST"},{"code":"7kh9848w1tzm","name":"Messaging - Delayed status reports","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 24, 10:16 - 15:49 CEST"},{"code":"0dqx2k76z2ct","name":"Degraded performance - Web conversations hand-over","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 24, 10:57 - 11:30 CEST"},{"code":"p3lv7drrl864","name":"Sofort payment option not available","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 23, 17:51 - Aug 24, 10:02 CEST"},{"code":"tcw3zlwq30hd","name":"Ticketing platform down, interruption","message":"This incident has been resolved.","impact":"critical","timestamp":"Aug 22, 21:20 - 23:22 CEST"},{"code":"8tndftfb7qxf","name":"Degraded performance on Platform","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 18, 14:08 - 14:34 CEST"},{"code":"5flngkrppmlr","name":"Service Interruption - Proximus EnCo (BE)","message":"This incident has been resolved.","impact":"none","timestamp":"Aug 16, 11:53 - 22:42 CEST"},{"code":"nq570j48cn33","name":"RobinHQ investigating missing messages in the app","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 13, 19:35 - 20:53 CEST"},{"code":"nmhxxqm06gv7","name":"Service Interruption SMPP180.messaging.cm.com","message":"This incident has been resolved.","impact":"major","timestamp":"Aug 12, 17:32 - 19:41 CEST"},{"code":"0dzt2t2phs1t","name":"Service Interruption SMPP183.messaging.cm.com","message":"This incident has been resolved.","impact":"major","timestamp":"Aug 12, 16:33 - 19:41 CEST"},{"code":"sd08gj6d71f8","name":"Messaging Log unavailable","message":"This incident has been resolved.","impact":"critical","timestamp":"Aug 12, 16:37 - 19:41 CEST"},{"code":"zbcj4v6ddgr3","name":"Messaging Log unavailable","message":"This incident has been resolved.","impact":"major","timestamp":"Aug 12, 10:16 - 14:41 CEST"},{"code":"w54lqlg7v2x9","name":"Conversational (bot)router | Old messages queued","message":"This incident has been resolved","impact":"none","timestamp":"Aug 11, 19:25 - 21:38 CEST"},{"code":"0j594zxpblp0","name":"Networking issue Identified","message":"This incident has been resolved.","impact":"none","timestamp":"Aug 11, 13:43 - 14:32 CEST"},{"code":"mtnx268vcll9","name":"Service Interruption SMPP183.messaging.cm.com","message":"This incident has been resolved.","impact":"major","timestamp":"Aug 9, 22:02 - Aug 10, 22:46 CEST"},{"code":"fy5z8jmy5xq5","name":"Operator Service Interruption - KE - Safaricom - 63902","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug 8, 09:26 - 10:14 CEST"},{"code":"4lb77zsm6ckl","name":"[Scheduled] CDP Database Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 6, 02:01 - 04:00 CEST"}]},{"name":"July","year":2022,"starts_on":5,"days":31,"incidents":[{"code":"c87vty9rv6n8","name":"Message log - Degraded performance","message":"This incident has been resolved.","impact":"minor","timestamp":"Jul 28, 10:35 - 18:20 CEST"},{"code":"9zp9gtdcwz6d","name":"Issues with Voice Number configuration and Voice Campaigns","message":"This incident has been resolved.","impact":"none","timestamp":"Jul 28, 07:55 - 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