CAIC - Degraded performance

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Jul 11, 2025 - 19:16 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2025 - 17:43 CEST

Investigating

We are currently investigating degraded performance on the Conversation AI Cloud platform.
Posted Jul 11, 2025 - 17:11 CEST
This incident affected: Conversational AI Cloud (Production Gateway, Web Conversations).