CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Agent Inbox - Delay in processing tasks

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jul 27, 2026 - 16:14 CEST

Monitoring

A fix has been implemented and tasks are currently being processed without delays.
We continue to monitor the results.

Posted Jul 27, 2026 - 15:27 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 27, 2026 - 14:45 CEST

Investigating

We are currently investigating an issue causing delay in processing tasks for the Agent Inbox

Posted Jul 27, 2026 - 14:04 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).