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Our team has successfully resolved the issue, and the final portion has now been fully recovered. We appreciate your patience throughout this process, and we're pleased to report that everything is back to normal
Posted Oct 25, 2024 - 13:37 CEST
Update
Our team is still working on recovering this final missing portion, and the process is ongoing. We appreciate your continued patience and will provide further updates as soon as more information is available.
Posted Oct 23, 2024 - 15:20 CEST
Identified
We have successfully recovered all missing data in the portal, except for some transactions made on Tuesday, October 15th. We are currently working on recovering this final missing portion.
Posted Oct 17, 2024 - 17:11 CEST
Investigating
At the moment, the data on our e-commerce portal is not up to date, but we are working on solutions. Payment transactions are not affected.
Posted Oct 16, 2024 - 12:05 CEST
This incident affected: Online Payments (Payments Portal).