Ticketing - Scanning incidents - Museum & Parks

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Oct 24, 2026 - 12:16 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 24, 2026 - 12:09 CEST

Identified

A fix has been implemented by Intersolve and are monitoring the results.
Posted Oct 24, 2026 - 11:59 CEST

Investigating

Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others.

This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
Posted Oct 24, 2026 - 11:38 CEST
This incident affected: Ticketing (Global Ticket / Ticketing Museum & Parks, Scan app).