We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2023 - 08:02 CEST
Scheduled
"On Wednesday, May 31st, 2023, CM.com will release version 4.9 of Conversational AI Cloud. Release 4.9 includes a major design overhaul of articles (previously called Q&A’s) introducing omni-channel capabilities, enhanced search functionalities, and article imports/exports.
Publication is expected to be unavailable for small portions of the day. Other components should be unaffected"
Posted May 23, 2023 - 22:58 CEST
This scheduled maintenance affected: Conversational AI Cloud (Production Gateway, Admin Portal, CMS, Staging Gateway, Reporting API).
