Customer Service

CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Payments API outage
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted Feb 01, 2021 - 13:36 CET
Update
We are continuing to monitor for any further issues.
Posted Feb 01, 2021 - 12:25 CET
Update
We are continuing to monitor for any further issues.
Posted Feb 01, 2021 - 12:17 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 01, 2021 - 12:16 CET
Update
IBAN Verification is also affected.
Posted Feb 01, 2021 - 11:45 CET
Investigating
We are experiencing problems with our payments API on one of our platforms, resulting in problems for some Ideal and QR Payments.
Posted Feb 01, 2021 - 11:41 CET
This incident affected: Online Payments (CM Payments API, iDEAL QR) and Verification & Sign (IBAN Verification).
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