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We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

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Current information on Service Availability

Mobile Marketing Cloud - Address Book Experiencing Degraded Performance

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Aug 19, 2025 - 05:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2025 - 22:30 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 18, 2025 - 21:03 CEST

Investigating

We are currently investigating a potential issue affecting Mobile Marketing Cloud. Users may experience degraded performance when accessing the Address Book and also indexing of lists. We will provide updates as soon as more information becomes available.

Posted Aug 18, 2025 - 20:31 CEST

This incident affected: Mobile Marketing Cloud (Address Book).