MSc - Agent inbox connection issue reported
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted Jan 07, 2025 - 17:36 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2025 - 15:13 CET
Investigating
We are currently investigating this issue.
Posted Jan 07, 2025 - 14:28 CET
This incident affected: Mobile Service Cloud (Agent Inbox, Native Voice).