CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

MSC Agent Inbox is experiencing an issue.

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jul 16, 2024 - 13:28 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2024 - 13:02 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 16, 2024 - 12:57 CEST

Investigating

We are currently investigating this case. At this point it seems communication is not possible.

Posted Jul 16, 2024 - 12:55 CEST

This incident affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN), E-Mail, Native Voice).