Degraded performance Museums & Parks

Incident Report for CM.com

Resolved

Older orders are being processed and we are sending out tickets now.
Posted Oct 19, 2026 - 14:25 CEST

Monitoring

Issue has been resolved. Open orders will be retried soon and tickets will be sent out for delayed orders. New orders experience no issues or delay.
Posted Oct 19, 2026 - 12:35 CEST

Identified

We have found the possible issue, performance is stabilizing.
Posted Oct 19, 2026 - 12:18 CEST

Investigating

We are currently investigating this issue.
Posted Oct 19, 2026 - 11:44 CEST
This incident affected: Ticketing (Global Ticket / Ticketing Museum & Parks).