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Current information on Service Availability

Conversational AI Cloud - WhatsApp Dialogue integration experiencing issues

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Mar 14, 2025 - 10:35 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 13, 2025 - 11:27 CET

Investigating

We are currently investigating a potential issue with the WhatsApp integration regarding dialog options.

Posted Mar 13, 2025 - 10:23 CET

This incident affected: Conversational AI Cloud (Web Conversations).