CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile Service Cloud and Conversational AI Cloud - Latency in region South Africa North and South Africa West

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 08:59 CET

Investigating

At this moment, you might encounter latency issues while using our services Mobile Service Cloud and/or Conversational AI Cloud. We are in contact with our vendor to resolve this issue as soon as possible. Other regions are not impacted.

Posted Mar 14, 2024 - 13:35 CET

This incident affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN)) and Conversational AI Cloud (Production Gateway).