Frontend loading delays in the CDP frontend
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted Jan 22, 2025 - 16:04 CET
Update
We are continuing to investigate this issue.
Posted Jan 20, 2025 - 17:18 CET
Investigating
The CDP is currently experiencing some loading delays in the frontend. This may result in occasional 500 errors appearing when performing tasks such as opening customer profiles or creating queries.
All background processes, including data collection and processing, are functioning normally. Our team is actively working to resolve the frontend performance issues.
Posted Jan 20, 2025 - 17:17 CET
This incident affected: Mobile Marketing Cloud (Customer Data Platform).