CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile Service Cloud: Agent Inbox not loading for some users

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 14:07 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2026 - 12:58 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 20, 2026 - 12:56 CEST

Investigating

Our engineering team is investigating the cause.

Posted Oct 20, 2026 - 12:56 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).