CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Generic Network Delays
Incident
Report for CM.com
Resolved
This incident has been resolved. We will look into the root causes of the incident and share a report with actions to prevent this from occurring in the future.
Monitoring
The service is restored and emails are queuing again. We will continue to monitor the application.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are still working to get our Email processing available again. As a result of delays on the network the queuing system is not restoring itself. We will keep you up-to-date.
Update
There are no longer delays within the Messaging platform, Platform login is functioning normally. We are still looking at some on going issues with Email.
Identified
Our network engineers are working on restoring connectivity to a subsection of our network.
Update
We are continuing to investigate this issue.
Update
There are issues with logging in in CM.com. Traffic on Voice is not impacted, and continuing without any problems. There are delays with processing Messaging and Email traffic
Investigating
We are investigating generic network delays impacting our Messaging and Email services.
This incident affected: Platform (Platform Apps), Mobile Marketing Cloud (Email Campaigns), and Voice (Voice Apps).