Whatsapp for Business - Degraded performance for a few customers

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 17, 2021 - 23:19 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 17, 2021 - 20:05 CEST

Investigating

We are experiencing degraded performance on our Whatsapp For Business platform which might affect a few of our customers. The majority of our customer will not experience any degraded performance. We are investigating the issue.
Posted May 17, 2021 - 19:38 CEST
This incident affected: Messaging (WhatsApp Business).