We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2022 - 20:55 CEST
Identified
We have identified an issue that has lead to a selection of older messages being stuck in queue. New sessions are processed at normal rate and are unaffected. We are working to get this queue resolved.
Posted Aug 11, 2022 - 19:25 CEST
This incident affected: Mobile Service Cloud (Scripted Chatbot).
