Conversational (bot)router | Old messages queued
Incident Report for
This incident has been resolved
Posted Aug 11, 2022 - 21:38 CEST
A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2022 - 20:55 CEST
We have identified an issue that has lead to a selection of older messages being stuck in queue. New sessions are processed at normal rate and are unaffected. We are working to get this queue resolved.
Posted Aug 11, 2022 - 19:25 CEST
This incident affected: Mobile Service Cloud (Scripted Chatbot).