CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Voice Outbound-02 platform outage

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Dec 10, 2020 - 12:17 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2020 - 12:06 CET

Investigating

Dear customer,

We are currently experiencing an outage on our Outbound-02 voice platform (31.169.63.81, 31.169.63.82).

We advise you to connect with our Outbound-01 redundant platform:
31.169.63.1
31.169.63.2

Your back-up trunk can be configured (if not done already) via our portal: https://www.cm.com/en-gb/app/voice-management/

With kind regards,
CM.com

Posted Dec 10, 2020 - 11:59 CET