Message Insights + Transactions API - Interruption

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Nov 04, 2026 - 09:31 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2026 - 09:14 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 04, 2026 - 08:59 CET

Investigating

We are currently investigating an interruption on the Message Insights customer tooling and Transactions API.
Posted Nov 04, 2026 - 08:00 CET
This incident affected: Messaging (Messaging Apps).