The cause for this issue has been identified and we will add additional monitoring to prevent the same issue from reoccurring.

The application should be reachable again. We will keep monitoring and are analysing the cause of the problem.

Start time
The issue started at: 13:57 CET (Central European Time).

Impact
The platform app Customer Contact can currently not be accessed.

Cause
Is in investigation

Time of the next update.
We will give an update as soon as we can.