CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Degraded performance Global Ticket Services
Incident
Report for CM.com
Resolved
This incident has been resolved.
Monitoring
We have identified the cause of the ticket purchase issues and implemented a fix. The purchasing and delivery of tickets should be functioning as expected. We are closely monitoring the situation.
Update
We are still experiencing issues with the purchasing of tickets as well as delivery of emails on all our ticket streets. These issues are not consistent and do not occur on every order. We have identified some of the issues and continue to work on it.
We have implemented a fix for the Global Reseller platform that should improve the connections for API calls.
When further updates are known, we will share them here.
We have implemented a fix for the Global Reseller platform that should improve the connections for API calls.
When further updates are known, we will share them here.
Update
We are continuing to investigate this issue.
Investigating
We are experiencing issues throughout our platforms and specifically for the purchase of tickets. This is impacting both Global Ticket and Global Reseller. We are investigating the issue.
This incident affected: Ticketing (Global Ticket).