Customers in the process of migrating from CAIC to the CM platform currently unable to access dashboards

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Aug 08, 2025 - 20:00 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 15:46 CEST

Investigating

We are currently investigating this issue.
Posted Aug 08, 2025 - 08:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 06:40 CEST

Investigating

Customers in the process of migrating from CAIC to the CM platform are currently unable to access dashboards. Our engineers are investigating the issue. This incident is only affecting migrated users.
Posted Aug 07, 2025 - 13:19 CEST