CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Agent Inbox - Delay in handovers and processing of tasks

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Apr 14, 2026 - 00:01 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2026 - 15:46 CEST

Investigating

We are currently investigating an issue that causes a delay in handovers and the processing of tasks for Agent Inbox.

Posted Apr 13, 2026 - 14:31 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).