We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
We have been informed by KPN that the issue was resolved. We can confirm that we see significantly reduced packet loss since ~12.15 KPN indicates the solution was found outside their domain but did not specify further.
We will continue to monitor for a few hours.
Posted 9 days ago. Mar 24, 2025 - 13:51 CET
Update
KPN continues investigating this issue. We are expecting an update from KPN around 12:00 CET.
Posted 9 days ago. Mar 24, 2025 - 10:47 CET
Update
KPN continues investigating this issue.
Posted 11 days ago. Mar 22, 2025 - 10:09 CET
Investigating
Please be aware that we are still experiencing packet loss and quality issues on inbound KPN Calls originating on some parts of the NL telephony network and we are waiting on the involved party to solve the issue. This is currently under investigation by KPN.
Posted 12 days ago. Mar 21, 2025 - 11:10 CET
This incident affected: Voice (Voice Platform - The Netherlands).
