A fix has been implemented and we are monitoring the results.
Posted Feb 17, 2021 - 09:41 CET
Investigating
Dear customer,
We are currently investigating a potential issue on our voice platform in Johannesburg, South Africa. The issue is causing possible degraded connectivity and/or performance and a delay in call logging, affecting real-time analytics and CDRs.
With kind regards, CM.com Voice team
Posted Feb 17, 2021 - 09:37 CET
This incident affected: Voice (Outbound Gateway Johannesburg (ZA), Voice API Johannesburg (ZA)).