WhatsApp for Business - Degraded performance

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 12, 2022 - 13:07 CEST

Update

We are continuing to monitor for any further issues.
Posted May 12, 2022 - 12:47 CEST

Update

We've found the cause and resolved the issue that was causing the delay.

We're currently monitoring the impact of this.
Posted May 12, 2022 - 12:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2022 - 12:24 CEST

Investigating

Degraded performance on our WhatsApp for Business is still ongoing for a few of our customers. We are working on a solution and will update you soon.
Posted May 12, 2022 - 12:15 CEST
This incident affected: Messaging (WhatsApp Business).