Agent Inbox loading issues

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Jan 06, 2025 - 16:20 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2025 - 15:10 CET

Investigating

We are investigating an incident where users are experiencing issues with loading the Mobile Service Cloud Agent Inbox
Posted Jan 06, 2025 - 14:42 CET
This incident affected: Mobile Service Cloud (Agent Inbox).