WhatsApp for Business - Degraded performance

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 11, 2023 - 19:04 CEST

Monitoring

Outgoing traffic has recovered. Some minor disruption can still be experienced but the majority of traffic has recovered.
An update will be provided once the issue has been fully solved.
Posted May 11, 2023 - 18:42 CEST

Identified

We are experiencing degraded performance on our WhatsApp For Business platform which affects MO and SR due to a major disruption with the Cloud API.
Updating your WhatsApp business account and activating your whatsapp business account are not possible at the moment.
We will continue to monitor the situation.

https://metastatus.com/whatsapp-business-api
Posted May 11, 2023 - 18:14 CEST
This incident affected: Messaging (WhatsApp Business).