We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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The issue has been resolved, and current monitoring confirms that all systems are healthy and functioning as expected. We will continue to investigate the root cause and maintain close monitoring to ensure continued stability.
Posted Oct 13, 2025 - 21:31 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2025 - 20:45 CEST
Update
We are continuing to investigate this issue.
Posted Oct 13, 2025 - 20:42 CEST
Update
We have scaled up this incident and continue to investigate.
Posted Oct 13, 2025 - 20:18 CEST
Update
We are continuing to investigate this issue.
Posted Oct 13, 2025 - 18:55 CEST
Investigating
We are experiencing a service outage on our ticketing platform. This is affecting Seated Ticketing and General Admission. Our team is investigating the issue.
Posted Oct 13, 2025 - 18:43 CEST
This incident affected: Ticketing (Seated Ticketing, General Admission, Global Ticket).
