Operator Service Interruption - BE - Proximus ENCO

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Jan 22, 2021 - 18:48 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2021 - 13:43 CET

Identified

BE - Proximus ENCO is investigating an increased error rate on their platform. This potentially affects all messages sent to Belgium using Longcode senders acquired at CM/Enco.
Posted Jan 22, 2021 - 12:37 CET
This incident affected: External Services (Mobile network operators: Belgium).