We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
All traffic is restored to normal, we are closely monitoring the connections.
Posted May 24, 2023 - 12:18 CEST
Update
We are continuing to work on a fix for this issue.
Posted May 24, 2023 - 12:11 CEST
Update
Traffic towards most of the operators is restored and continue to work on the remaining connections.
Posted May 24, 2023 - 12:11 CEST
Update
We are continuing to work on a fix for this issue.
Posted May 24, 2023 - 11:51 CEST
Identified
We lost our connections towards specific operators, customers might experience delays in message delivery. Our engineers are working to restore connection.
Posted May 24, 2023 - 11:51 CEST
Investigating
We are currently investigating issues with our Business messaging API. Customers can experience issues with connecting towards our platform and delays in message delivery.
Posted May 24, 2023 - 11:43 CEST
This incident affected: Messaging (Business Messaging API, Smpp, SMS - High Priority, SMS - Regular).