Paymentservice Disturbance

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Customer Service

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Sep 30, 2021 - 21:46 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 30, 2021 - 21:35 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 30, 2021 - 19:38 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 30, 2021 - 18:19 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2021 - 17:54 CEST

Investigating

We are currently investigating this issue which is causing some issues connecting to our Payment Service and Dashboard

Posted Sep 30, 2021 - 17:03 CEST

This incident affected: Pay (MicroIncasso, Payment Service Provider API, PSP Dashboard).