CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Outage - Conversational AI cloud
Incident
Report for CM.com
Resolved
Cloudflare has finished resolving any outstanding issues and have gone to monitoring. We will proceed to close the incident as no more errors have been reported in the last few hours.
Monitoring
We can confirm that traffic has been fully restored. Our teams are continuing to monitor the situation closely to ensure ongoing stability.
Update
We are seeing services begin to restore and traffic is resuming. Our teams are monitoring the situation closely to ensure full recovery.
Update
Cloudflare has identified the issue and has returned some services. We are still impacted and are working on new certificates and monitoring Cloudflare progress and will work with whichever path proves faster. Update in 30 minutes or as events warrant
Update
Traffic is returning, in the meantime we are still working to potentially cut cloudflare out as a fallback should issues resume. Next update in 30 minutes at the latest, or as events warrant
Identified
Networking issues at Cloudflare have returned, we are working to cut them out as a temporary mitigation
Monitoring
All issues are resolved, and traffic is resuming as expected. We are monitoring.
Identified
Due to issues with our DDoS protection, requests towards the Conversational AI Cloud Gateway are being rejected, our engineers are aware and looking at our options to mitgate a.s.a.p.
For more information please see: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
For more information please see: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
This incident affected: Conversational AI Cloud (Production Gateway).