CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

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Current information on Service Availability

MSC - Agent Inbox - Possible issue with attaching PDF files

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Aug 19, 2026 - 16:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2026 - 16:02 CEST

Investigating

We are currently investigating an issue where some users are unable to attach/upload PDF files to conversations in the Agent Inbox for our Mobile Service Cloud product.

Posted Aug 19, 2026 - 15:48 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).