Cloud infrastructure issues

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Oct 26, 2022 - 19:19 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2022 - 16:42 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 26, 2022 - 16:34 CEST

Update

We are continuing to investigate this issue.
Posted Oct 26, 2022 - 16:26 CEST

Update

We are continuing to investigate this issue.
Posted Oct 26, 2022 - 16:20 CEST

Investigating

We are investigating loss of network connectivity. Customers might experience issues connecting to CM.com services. We will keep you up to date.
Posted Oct 26, 2022 - 16:18 CEST
This incident affected: Verification & Sign (Sign, iDIN), Ticketing (Seated Ticketing, General Admission), Platform (Platform Apps), Mobile Marketing Cloud (Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), and Voice (Voice API's, Voice Apps).