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Current information on Service Availability

Issue with inbound media on WhatsApp

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jan 20, 2026 - 17:40 CET

Investigating

We are investigating an issue with incoming media (images/video) messages on WhatsApp.

Posted Jan 20, 2026 - 16:32 CET

This incident affected: Messaging (WhatsApp Business).