We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
Transaction data synchronisation is restored again, and the data in the portal is currently being refreshed. It is still not complete but catching up quickly. We will monitor the service closely.
Posted Sep 22, 2022 - 17:41 CEST
Identified
The team is still working on a fix. Customers are currently not able to see their transaction data while working in the portal, and it is not possible to refund recent payments. Transactions are not impacted. Our apologies for any inconvenience.
Posted Sep 22, 2022 - 14:44 CEST
Investigating
We are currently investigating this issue.
Posted Sep 22, 2022 - 11:18 CEST
This incident affected: Online Payments (Payments Portal).
