We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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Our developers have rebuild the data and the dashboards are now fully operational again.
Posted Feb 20, 2023 - 13:18 CET
Update
Our developers are rebuilding the data, and we expect it to be available again around 13:00 CET
Posted Feb 20, 2023 - 11:20 CET
Update
The dashboards are available again, but the long-term dashboards contain data up until 18 February. Our developers expect all dashboard data to be up-to-date again this afternoon.
Posted Feb 20, 2023 - 10:17 CET
Identified
Our developers found the issue and are currently implementing a fix.
Posted Feb 20, 2023 - 10:00 CET
Investigating
We're currently experiencing issues with Conversational AI Cloud dashboards. This unfortunately causes the dashboards to be unavailable. Our developers are working hard on fixing this. Thank you for your patience.
Posted Feb 20, 2023 - 09:00 CET
This incident affected: Conversational AI Cloud (CMS).
