CAIC - Found an issue with production engine

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Dec 04, 2023 - 19:37 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2023 - 18:58 CET

Investigating

We have found a problem with the production engine in CAIC. We are working to resolve the issue.
Posted Dec 04, 2023 - 18:11 CET
This incident affected: Conversational AI Cloud (Production Gateway, CMS).