CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Voice API Maintenance Announcement 2019-08-08
Scheduled Maintenance
Report for CM.com
Postmortem
Updates have all rolled out successfully.
Customers might have noticed that for about 10 minutes, calls to any provided callback-urls were not sent out.
Everything is fully operational again.
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Customer,
Kindly be informed that on Thursday, August 8th, we will be performing maintenance on our Voice API Platform between 07:00 and 09:00 CEST (05:00 - 07:00 GMT).
This maintenance is used to deploy new features and further improve the service towards our customers.
Impacted services:
Voice API
Voice Notifications API
Voice OTP API
Voice DTMF API
Voice Campaigns App
Impact:
Low. Several interruptions of maximum 30 seconds each, in which calls to the Voice API will be delayed or not processed.
If you have any questions or concerns please contact the CM Support desk at the address below.
Best regards,
CM Support
support@cm.nl
Kindly be informed that on Thursday, August 8th, we will be performing maintenance on our Voice API Platform between 07:00 and 09:00 CEST (05:00 - 07:00 GMT).
This maintenance is used to deploy new features and further improve the service towards our customers.
Impacted services:
Voice API
Voice Notifications API
Voice OTP API
Voice DTMF API
Voice Campaigns App
Impact:
Low. Several interruptions of maximum 30 seconds each, in which calls to the Voice API will be delayed or not processed.
If you have any questions or concerns please contact the CM Support desk at the address below.
Best regards,
CM Support
support@cm.nl
This scheduled maintenance affected: Mobile Marketing Cloud (Voice Campaigns) and Voice (Voice API's).