Operator Service Interruption - NL - Odido - 20416

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 13, 2025 - 04:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 23:00 CEST

Identified

There is still some intermittent delay in the delivery of MT traffic.
The operator is continuing their investigation.
Posted May 12, 2025 - 22:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 22:13 CEST

Investigating

Dutch operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Posted May 12, 2025 - 21:52 CEST
This incident affected: External Services (Mobile network operators: Netherlands) and Messaging (SMS - High Priority, SMS - Regular).