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We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Business Messaging Platform – IP switch
Scheduled for Sep 10, 10:00 - 10:05 CEST
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Scheduled
Because of ongoing improvements to improve our service we have planned to following maintenances.
HTTP
On the 10th of September around 10:00 am CEST we will start using 85.119.48.98 as the IP address for the following gateways in Europe:
• gw.cmtelecom.com
• sgw01.cm.nl
• sgw02.cm.nl
Note that we advise customers to use our endpoint via Cloudflare via gw.messaging.cm.com this way you can use redundancy/shorter paths through the network.
SMPP
On the 17th of September around 10:00 am CEST we will start using 85.119.48.101 as the IP addresses of the following servers:
• smpp178.messaging.cm.com
• smpp179.messaging.cm.com
• smpp180.messaging.cm.com
• smpp181.messaging.cm.com
• smpp182.messaging.cm.com
• smpp183.messaging.cm.com
The ports that are being used will not change.
Note that we advise customers to use one of our endpoints via Cloudflare via smpp_sgw.messaging.cm.com of smpp_gw.messaging.cm.com this way you can use redundancy/shorter paths through the network.
HTTP
On the 10th of September around 10:00 am CEST we will start using 85.119.48.98 as the IP address for the following gateways in Europe:
• gw.cmtelecom.com
• sgw01.cm.nl
• sgw02.cm.nl
Note that we advise customers to use our endpoint via Cloudflare via gw.messaging.cm.com this way you can use redundancy/shorter paths through the network.
SMPP
On the 17th of September around 10:00 am CEST we will start using 85.119.48.101 as the IP addresses of the following servers:
• smpp178.messaging.cm.com
• smpp179.messaging.cm.com
• smpp180.messaging.cm.com
• smpp181.messaging.cm.com
• smpp182.messaging.cm.com
• smpp183.messaging.cm.com
The ports that are being used will not change.
Note that we advise customers to use one of our endpoints via Cloudflare via smpp_sgw.messaging.cm.com of smpp_gw.messaging.cm.com this way you can use redundancy/shorter paths through the network.
This scheduled maintenance affects: Messaging (Business Messaging API, Smpp, SMS - High Priority, SMS - Regular, WhatsApp Business, Apple Messages for Business, RCS Business Messaging, Facebook Messenger, Viber, MMS, LINE Notifications, Mobile Push, Instagram Messenger).