We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
A fix has been implemented and we are monitoring the results.
Posted May 07, 2026 - 11:20 CEST
Update
We've received and validated reports for HALO of tool call failures when Agentic Steps are used. We've identified the cause and are working to resolve this.
Posted May 07, 2026 - 11:05 CEST
Identified
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
Posted May 07, 2026 - 10:50 CEST
Investigating
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
