Mobile Service Cloud - Missing and delayed messages
Incident Report for
This incident has been resolved.
Posted Nov 09, 2023 - 18:30 CET
A fix has been implemented and we are currently monitoring results.
Posted Nov 09, 2023 - 15:13 CET
We are currently investigating the issue.
Posted Nov 09, 2023 - 15:10 CET
This incident affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN), E-Mail) and Conversational AI Cloud (Web Conversations).