We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are currently monitoring results.
Posted Nov 09, 2023 - 15:13 CET
Investigating
We are currently investigating the issue.
Posted Nov 09, 2023 - 15:10 CET
This incident affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN), E-Mail) and Conversational AI Cloud (Web Conversations).
