CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile Service Cloud - Missing and delayed messages

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 18:30 CET

Monitoring

A fix has been implemented and we are currently monitoring results.

Posted Nov 09, 2023 - 15:13 CET

Investigating

We are currently investigating the issue.

Posted Nov 09, 2023 - 15:10 CET

This incident affected: Mobile Service Cloud (Agent Inbox, E-Mail) and Conversational AI Cloud (Web Conversations).