We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2022 - 16:00 CET
Update
We've updated the time window. Maintenance is now starting at 16.00 CET
Posted Nov 24, 2022 - 13:31 CET
Scheduled
On Tuesday 29th of November, starting at 16:00 CET (changed from: 20:00) we will perform maintenance on the Customer Data Platform service. During this period we will have to pause the event profilers intermittently, so it is possible that incoming events are processed at a delay. As a result of this, workflows might also be triggered at a delay. Incoming event will be stored, so there is no loss of data. And you will be able to use the CDP app on the CM.com platform as usual. Only data reflected in the app might not be up to date.
We perform maintenance to improve our quality of service and to keep up with the growth of CM.com.
Posted Nov 22, 2022 - 11:39 CET
This scheduled maintenance affected: Mobile Marketing Cloud (Customer Data Platform).
