We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2022 - 18:30 CET
Update
We are continuing to work on a fix for this issue
Posted Nov 17, 2022 - 15:13 CET
Identified
We have identified an issue with the Conversational AI Cloud (Web Conversations). Customers could experience that the language detection feature may not work in certain circumstances. Our engineers are working towards a solution at this moment.
Posted Nov 17, 2022 - 14:26 CET
This incident affected: Conversational AI Cloud (Web Conversations).