We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
We are continuing to monitor for any further issues.
Posted May 06, 2025 - 09:38 CEST
Monitoring
A fix has been implemented and we are monitoring the results
Posted May 06, 2025 - 09:35 CEST
Investigating
we are currently investigating an issue leading to different behaviours such as the app not loading, loading slowly or customer profiles that will not load.
Posted May 06, 2025 - 09:05 CEST
This incident affected: Mobile Service Cloud (Agent Inbox).