CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Transactions via Equens processor disrupted

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Sep 19, 2023 - 11:33 CEST

Monitoring

Transactions are flowing again and we are monitoring the traffic for now.

Posted Sep 19, 2023 - 10:28 CEST

Update

We are in contact with Equens and they have confirmed they are currently experiencing an outage on their side.

Posted Sep 19, 2023 - 10:13 CEST

Update

We are continuing to investigate this issue.

Posted Sep 19, 2023 - 09:42 CEST

Investigating

We are currently investigating the issue.

Posted Sep 19, 2023 - 09:40 CEST

This incident affected: In Person Payments (Processor Connections) and External Services (Payments Processor connections: Equens).